SHIPPING/ DUTY / TAXES/ CUSTOMS...
Most products are custom printed - just for you, and will ship within 2-5 days after you place your order. As soon as it ships, you will get a separate email.
I work with really good printers in the US that help me out with everything. Depending on what you ordered, some products will be shipped out in separate packages.
- All clothing is printed / shipped from the US or EU (with a tracking number)
- Mugs are printed in the US (with a tracking number)
- All art prints are printed/ shipped from the US or EU (with a tracking number)
HEY! NON - USA SHOPPERS
Most of the items from my shop ship from the USA, so depending on your country, you may be responsible for paying some kind of import tax, duty, handling fee etc. Please google your country's policy if you are concerned about unexpected fees.
Unfortunately, I have no control over this...
WHEN WILL MY ORDER ARRIVE?
It depends...If you are in the US, usually within 4 - 8 days after you place your order. If you live outside of the US, it varies a lot. It usually takes 1 - 2 weeks, but sometimes longer...
WILL I GET A TRACKING NUMBER?
Yes, each order I will email you a tracking number. If it's multiple items, you may only get one tracking number but the items will arrive at different times.
CAN I EXCHANGE OR RETURN?
I want you to be happy! If for whatever reason you are not satisfied with your product, I accept returns for exchange or full refund within 30 days of receipt. If the product arrived damaged, attach an image of the defect (this helps me to improve our production process). If you need to return, please return to the same sending address you received the product.
DO YOU OFFER WHOLESALE PRICING?
Yes! Please email me at email@example.com and let's talk
I offer $5 flat rate shipping in the United States, and $10 flat rate worldwide. I'm hoping to change this to free shipping as soon as I can.
DO YOU OFFER EXPRESS SHIPPING?
We can upgrade the shipping for all products. Please email me at firstname.lastname@example.org if you need a rushed order.
DO YOU SHIP TO MY COUNTRY?
Yes, I ship everywhere, worldwide :)
WHY DO YOU SHIP FROM THE US?
Most of my customers live in the US, so it makes the most sense to produce and ship the products from there.
CAN I HIRE YOU FOR FREELANCE STUFF?
Yes! Please email me at email@example.com